Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,857 reviews

Reviews

Recommend
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Page 19 of 290
 
9th January 2023


I had a lot of problems with mental health issues they are the best practice i have ever being to . the reception team are friendly and always listen take their time to get the right doctor . Plus the doctors and mental health person Chris helped me with answers and explained steps to seek the right care and helped with a referral to hopefully get the treatment I need as no other practice has ever listened to me about my mental health over the years .

Suggested improvements
Everything is great I am happy with the service they are a good practice

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31st December 2022


Keele Practice is the best GP practice I have ever attended. They are always helpful and efficient.

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I am satisfied with all aspects of the practice

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29th December 2022


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24th December 2022


I always find the surgery extremely helpful. Very happy with the service there.

Suggested improvements
Everything is excellent

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19th December 2022


We haven't been with the surgery very long. However I have found them to be efficient and helpful. I met Dr Protheroe for the first time today, and felt very reassured, my questions were answered in a very caring and understanding way. I did not feel at all rushed, and things were explained to me clearly and kindly. All the details of my recent tests were explained. I am very happy we chose this gp surgery. Waiting times for a planned appointment are quite long, but I expect this is the case Everywhere.

Suggested improvements
The gp website is not very good. It's hard to navigate, and details are not made very clear. Needs an overhaul!

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Page 19 of 290

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb